Privacy Policy
Last updated:
1. Identification of the Data Controller
Company Name: NanoEstetic
Legal Form: Self-employed Entrepreneur (OSVČ)
Identification Number (IČO): 295 81 290
Address: Vinohradská 2396/184, 130 00 Praha 3-Vinohrady, Czech Republic
Phone: +420 722 664 025
Email: shop@nanoestetic.eu
Bank Details:
- IBAN: CZ06 0600 0000 0002 8266 5667
- Account Number: 282665667/0600
- Bank: Moneta Bank
Business Hours: Monday - Friday: 10:00 - 18:00
2. Purpose of Processing Personal Data
We process your personal data for the following purposes:
- Order Fulfillment: Delivery of goods, payment processing, order communication
- Legal Obligations: Accounting, tax reporting, record-keeping
- Marketing: Sending information about new products and offers (only with your consent)
- Service Improvement: Analysis of user behavior on the website
- Dispute Resolution: Communication regarding order issues
- Security: Protection against fraud and abuse
3. Legal Basis for Processing
We process your personal data on the basis of:
- Art. 6(1)(b) GDPR: Performance of a contract (order)
- Art. 6(1)(c) GDPR: Compliance with a legal obligation
- Art. 6(1)(a) GDPR: Your explicit consent (marketing, cookies)
- Art. 6(1)(f) GDPR: Legitimate interests (security, fraud prevention)
4. What Personal Data Do We Process?
When you purchase or register on our website, we process:
📋 Identification Data:
- Name and surname
- Email address
- Phone number
- Delivery and billing address
💳 Payment Data:
- Bank account number (for transfers)
- Transaction history
- Note: We DO NOT store credit card numbers!
📊 Technical Data:
- IP address
- Cookies (session identifiers)
- Device and browser information
- Pages you visit on our website
🛍️ Purchase Data:
- Order history
- Viewed products
- Shopping cart items
5. How Long Do We Store Your Data?
6. Who Has Access To Your Data?
Your personal data may be shared with:
- 📦 Courier Companies: GLS, Packeta - for delivery of your order
- 💳 Payment Gateways: Stripe, QR Payment - for payment processing
- 📧 Email Providers: For sending confirmations and communication
- 🏦 Tax Authorities: If required by law
- ⚖️ Courts: Based on a court order
IMPORTANT: Your data is NEVER sold to third parties without your explicit consent!
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to Access
You can learn what data we store about you and how it is processed.
Right to Rectification
If your data is inaccurate, you can request correction.
Right to be Forgotten
In some cases, you can request deletion of your data.
Right to Restrict
You can request restriction of data processing.
Right to Data Portability
You have the right to receive your data in a structured format.
Right to Object
You can object to processing under certain conditions.
To exercise any of these rights, please contact us at: shop@nanoestetic.eu
8. Cookies and Tracking
How to manage cookies? You can disable them in your browser settings, but some website features may not work properly.
9. Security of Your Data
- ✅ We use SSL encryption (HTTPS) across the entire website
- ✅ Passwords are hashed and encrypted
- ✅ Only authorized personnel have access to data
- ✅ Credit card numbers are NOT STORED on our servers
- ✅ We regularly test system security
- ✅ We maintain backups in case of unforeseen circumstances
10. Contact - Data Controller
If you have questions about this policy or your personal data, please contact us:
Email: shop@nanoestetic.eu
Phone: +420 722 664 025
Address: Vinohradská 2396/184, 130 00 Praha 3-Vinohrady
Response Time: Within 30 days (GDPR requirement)
11. Right to Complaint
If you believe your data protection rights have been violated, you have the right to file a complaint with:
12. Changes to This Privacy Policy
We reserve the right to change this policy at any time. We will notify you of significant changes via email or by publishing a new version on our website. If you continue to use the website after changes are published, it means you agree with them.