1. General Provisions

1.1 Seller

The seller is NanoEstetic, registered in the Czech Republic.

1.2 Buyer

The buyer is an adult who registers or makes a purchase on our site.

1.3 Website

The website is the online store available at www.nanoestetic.eu.

1.4 Goods

Goods are cosmetic products offered on our website.

2. Offer and Contract Conclusion

2.1 Offer

All products displayed on the website are offers in accordance with the law.

2.2 Order

The buyer selects goods, adds them to the basket and confirms the order.

2.3 Contract Conclusion

The contract is concluded when the seller receives and confirms the order.

3. Availability and Prices

3.1 Availability

The seller reserves the right to:

• Change product availability
• Cancel orders
• Notify of unavailability

3.2 Prices

Prices in CZK (Kč) include VAT 21%.

4. Shipping

4.1 Shipping Methods

• GLS - Home Delivery
• GLS - ParcelShop
• GLS - Parcel Locker
• Packeta - Z-BOX
• Packeta - Address Delivery

4.2 Delivery Time

Standard time: 2-4 business days from confirmation.

5. Payment

5.1 Payment Methods

• Bank Transfer
• QR Payment
• Cash on Delivery
• Credit Card

5.2 Payment Term

For bank transfer: 14 days from confirmation.

6. Returns and Claims

6.1 Right to Return

Right to return goods without reason within 14 days of receipt.

6.2 Return Procedure

• Email shop@nanoestetic.eu
• Receive RMA number
• Pack and ship goods
• Refund within 14 days

6.3 Claim

Claim within 30 days of purchase.

7. Warranty

7.1 Warranty Period

Warranty: 24 months from purchase date.

7.2 Warranty Coverage

• Manufacturing defects
• Malfunction
• Packaging damage

8. Data Protection

Data processed in accordance with GDPR (EU 2016/679).